We made a pre-suit demand of $76,000 on a chondromalacia injury and the adjuster's initial offer was $25,000, stating this was near the top of her settlement authority. I performed a CaseMetrix search for knee injuries, surgical and non-surgical, with and without a permanent impairment rating. The results substantiated my prior opinion that the case was worth approximately $50,000 to $60,000. I shared the CaseMetrix reports with the adjuster and the case promptly settled for $52,000. Without CaseMetrix I am sure this case would currently be in litigation as the adjuster was unreasonable in her initial assessment.